2 Aug, 2021 → by ClaimboUser474534
Missing items need immediately

1

Do NOT shop with Shindigz! I placed a large order 6 weeks before a party. Tried repeatedly to contact customer service the last few weeks about missing items.Chat took HOURS to get through. I as promised one week before that all items would arrive by July 28. Party was the 30th. Large photo op set up was not delivered until a few hours after the party started and it required extensive assembly. A few items never arrived. Each item is shipped separately. Their tracking is tracking vague and does not include information about what is included. Very frustrating and they refuse refunds or returns. Terrible company. Never again. User's recommendation: Do NOT shop with Shindigz! Irepeatedly to contact customer service the last few weeks about missing items.Chat took HOURS to get through. I as promised one week before that all items would arrive by July 28. Party was the 30th. Large photo op set up was not delivered until a few hours after the party started and it required extensive assembly. A few items never arrived. Each item is shipped separately. Their tracking is tracking vague and does not include information about what is included. Very frustrating and they refuse refunds or returns. Terrible company. Never again.
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