I have being a Finchoice customer for the past 3 years and I have taken out 3 loans with them before all of which were paid up way before the end date of the loan term contract. The latest experience I had with Finchoice was extremely disappointing Finchoice debited my monthly installment the same week that I settled my loan agreement only to realise that I paid them more than the settlement amount. I then contacted Finchoice to advise them of the Error and was promised a refund on the amount extra that was paid. I have spoken to numerous consultants all of which seem to have an extreme lack of understanding and customer service experience. All the consultants that I spoke to all had different stories no one was on the same page on the process of my refund there is no consistancy there what so ever and I am disgusted in the manner in which the Finchoice consultants speak to their customers. I was promised my refund a week ago and to date have not received anything. No one seems to know what is going on and neither is anyone very helpful. I am beyond upset and frustrated and I am going to express my disappointment of Finchoice services in all ways possible...