16 Feb, 2021 → by Snowman
Issues with closing the account

The bank can be easily described as great with a supportive customer team, and convenient services. At the same time, I faced one stupidly strange thing. Once I visited their branch to close one of my accounts, and everything seemed smooth until they told me that I could withdraw my money only the next time. What does it mean — the next time? There were some issues with their online database but should I care about it? Thank God, the representative who did my procedure explained to me that my money remained safe, and If I could wait for a few hours my money would be transferred to a new account. Actually, it was the only disappointment but I got my money back. So, be ready to face the same inconveniences.

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