6 May, 2020 → by ClaimboUser473038
Incorect delivery status – where is my parcel!!
2
Your system said my parcel was delivered, it wasn't. It should have been signed for so the driver should have made contact with me before saying it was successfully delivered. I was in the garden so didn't hear the doorbell. After getting a text saying the parcel was delivered I looked for it and couldn't find it. I cannot get through on your web chat so that is why I am emailing you. Your customer service is utter appalling!!