I quite often travel to Uzbekistan via different airlines, like Uzbek Airlines, Aeroflot, and Turkish Airlines. I usually purchase my ticket via Expedia or other search engines. This summer I decided to buy tickets through Skyscanner which gave me an itinerary through Europe. I was mistaken in my decision. According to the itinerary, we travel from Washington DC to Zurich, from Zurich to Frankfurt both via Lufthansa, and then from Frankfurt to Tashkent using Uzbek Airlines. Imagine my surprise when I was told at Dulles airport that it is not Lufthansa but United is our carrier and my luggage consisting of 2 suitcases each weighing 20 or more kg will not be transported to Tashkent - our final travel destination because United does not have a luggage transportation agreement with Uzbek Airlines. To the question what will I do now, United agents told me to pick them up in Frankfurt as they could go only up to Frankfurt. They do not have agreement with Uzbek Airlines, so the passengers are responsible themselves for transportation of their luggage to the Uzbek Airlines. Wait….If United does not have an agreement with Uzbek Airlines, why on earth Skyscanner sold tickets to me for more than 2, 000 bucks that didn't state this fact beforehand??? We literally had only one hour to go pick up our luggage after our plane landed in Frankfurt, run to the Uzbek Airline checking booth as we didn't have boarding passes, check in our baggage and then go through the security again and then to the gate. We were exhausted from running all over the airport and lifting our suitcases through escalators hoping to beat the time and make it to our final flight to Tashkent. I almost fell of once off the escalator because I was in frenzy. We picked up the suitcases and ran to the Uzbek Airlines, there was nobody there as only 30 min left till departure. A lady at the information desk suggested that we go through security with our unchecked baggage if we wanted to catch our flight, which we did. Here we are at the security. Because I had creams, lotions, gels in my suitcase which I purchased for myself and as gifts for my relatives, the security guy went through my suitcase as carefully as possible ignoring my plea to be fast as our plane was about to take off. When the guy finished searching, he pointed that he has to throw away all my creams and lotions -about 15 items! I agreed to that because I was still hoping to make it to the flight. I even rushed my daughter to the flight gate so she could tell Uzbek airlines representatives that they be kind enough to wait for us. We didn't make it. It was too late for us. We were traumatized of what just has happened. A guy at the desk told us to ask Lufthansa to rebook for us tickets and if we wanted to catch a flight to Tashkent through Russia, we better run to Lufthansa Customer Service as Aeroflot is departing in 2 hours. And again we had to run all over the airport to talk to Lufthansa customer service. Thankfully, an agent from Lufthansa listened to us, understood our situation, and booked for us flights from Russia, but….the next day, because all fights were full already. He wanted to give us the hotel voucher, unfortunately, his manager refused to pay for hotel voucher giving some lame excuse. We were extremely tired to insist on being paid hotel stay also. We made it to outside of the airport and I booked a hotel room for about $100. We spent another $70-$80 on food while staying at the hotel. The next day we flew through Russia with Aeroflot. When we landed in Tashkent, we went to pick up our luggage. Another surprise: one of our suitcases didn't arrive! It took almost 10 days and multiple trips to the airport to get our suitcase. What did we do without the stuff that were inside the suitcase? Of course, nobody cares. Lufthansa didn't care, United didn't care, Aeroflot didn't care. You guessed it right, upon returning to the States, my suitcase didn't arrive again because again Uzbek Airlines does not have luggage transporting agreement with United Airlines. Thankfully, it was found within 2 days and delivered to my home unlike in Uzbekistan. We had pretty bad experience with booking our flight itinerary through Skyscanner. I didn't expect all of these. Who is responsible for all my physical, moral, and financial damage? From running all over the airport in Frankfurt with heavy suitcases, I got a severe back pain which lasted me a week or so. My missed flight shortened our vacation time, I had to pay another $170-$180 for hotel stay, all my lotion and creams that I purchased were thrown away (cost is $200) and we were stressed and traumatized. Who is responsible for selling me tickets that does not cover luggage transportation till the final destination and the layover of only 1 hour in Frankfurt??