I have been a customer for 3 or more years getting gas and ice, ice cream, and other items. The machine broke last Tuesday, and I call yesterday and today. Because initially I was visiting everyday but they said the machine wasn't fixed. Therefore, I decided to call and Keith said the ice machine is not working. This morning when I called and asked Keith hung up on me, then when I called back he would not answer the phone. Located Chapel Hill North 1860 M L K Jr Blvd Chapel Hill, NC [protected] Please call and see if they hang up on you when that question is asked.