Bay City MI your Midland St branch. Kelley Kent is a great asset to your bank. My daughter recently passed and Kelley was so kind and patient in helping me close the accounts. I was very emotional and she was not only sincerely kind but knowledgeable too. Kelley told me all of what I needed and was so sympathetic of my loss. One of her representatives (Pia?) even walked over to tell me how much she liked my daughter. Thanks to both of them. User's recommendation: There are some awesome people working at that branch.