I ordered with them for 10 years, and they were by far the best site when you look for quality and affordability until now. Yesterday, I called them to cancel my order (which should be pretty easy since they did not start the shipping) but their representative told me it was impossible without explaining the reasons why. When I asked to be redirected to the manager, she refused. Then, I decided to contact them through email, and they apologized because that lady was a trainee and did not know I was a regular client. I do not complain much because that poor lady probably just started her duties but much training on newbies is required for the best servicing.
17 Feb, 2021 → by cinderella
I cannot recognize my favorite e-shop
0 votes
Post your comment:
Other Reviews
4 Apr, 2020
Miserable compensation for lost baggage
2 Apr, 2020
Solid positive – I really liked the flight
6 Apr, 2020
The complete lack of punctuality
15 Feb, 2021
Excellent customer support
4 Dec, 2020
The package was roughed-up
4 Dec, 2020
I feel good vibes
13 Apr, 2020
When will airplanes be fairly distributed?
4 Dec, 2020
Outstanding pricing
16 Feb, 2021
Offers monthly discounts but poor assortment
15 Feb, 2021
Minor disadvantages didn’t spoil my whole opinion
4 Jan, 2021
Strong curriculum but lack of support
3 Dec, 2020
The staff is very friendly
4 Dec, 2020
Restaurants popular among locals
15 Feb, 2021
Need more options for people with low income