Received a suit for my wedding and I am totally in love with it. Based on my experience, I faced very poor service with many online stores but this shop is worth it all. First off, after placing my order with them online, I was contacted back to follow up with the whole order. Secondly, I received a suit within 5 days since I chose the express delivery. The quality when I touch the suit is indescribable (need to mention that the price was a bit high). The color is striking the eye as well. What else to say? Some people say they are scam but it is whopper. The only drawback was that they do not have all payment methods including PayPal. I paid with Visa, so it was fine for me.
If you are actual Representative of WeddingWire you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.