It's not a happy tale. My air Jordan order turned out to be an unpleasant experience for me. The purchase was delivered on schedule, however I had to leave and didn't open it for a week. I tried them on and was first pleased, but later discovered that there was something with a sole. There made an odd sound when walking, and it was a flaw, like a hole or something. When I contacted Kicks customer support, I was told that they had strict return policies, that returns are only allowed for 3 days, and that I would be refused. I'm not sure why there's such a short return time, and I'm not sure it's legal.