Horrible company who steals your money and offers not an ounce of help. They need to be taken down by the FTC and the US Attorney General. We purchased this reload it card bc we need money on our card and for three days all we have had is an extreme nightmare situation. I truly want this company to go out of business and I would love to be able to sue them. This company has caused devastating consequences for so many people and families. People utilize Netspend and I am shocked that Netspend will continue to use such a horrible company with the amount of reviews this company has received.