1 Jan, 2018 → by ClaimboUser606287
Harrassing telephone calls
3
I get many calls from shopnbc and they do not leave a message. Have answered the calls and it is shopnbc doing the constant HARRASSING from many many different telephone numbers. Evidently when my credit card co sent me a new card because they said it had been compromised, i got behind with my payments. Shopnbc waited two months to call me and advise me of this. After their first call upon notification, i went online and updated my account with new cc info thinking this would take care of this. They still kept calling and said they needed my cc info over the phone, that they cld not get the cc info online sice it was past due. This makes no sense to me. At that point, i went back online and removed my cc info. Shopnbc is probably the reason my cc info was compromised in the first place. After the way they harassed me, I did not want to give them another credit card number and asked that they send me a bill for what I owed and I would gladly pay it. They said they had to have a credit card number given to them over the telephone and called and called and called. Shopnbc has called using many many numbers. This company should be investigated by our atty general. I DO NOT GIVE MY CREDIT CARD INFO OVER THE PHONE!!! I HAVE HAD TO TURN OFF THE RINGERS TO ALL MY PHONES BECAUSE OF THEM. SHOPNBC use common sense and just send a bill and end this all. I only used value pay with shopnbc because it was very rare that I didnt return what I ordered and they don't credit your card back unless you call their incompetent customer service 5-10 times.