17 Feb, 2021 → by CrazyCat
Hardly every branch is closed

I understand that the hard times demand hard changes though where we should go to get a consultation? I tried to call the branch several times, and the waiting time was so annoying but it was okay, as I again understood the situation. Once I was connected to one of the reps, I was guided that all the services may be proceeded with online with no need to visit a branch. Fortunately, I am aware of all the Internet stuff, however, what older people who are not tech-savvy should do? I love this bank but such poor care about all their clients might seem frustrating. I am looking forward to seeing the opened branches soon. There are no complaints except this.

1 vote

Comments
These banks are always trying to save money on us, despite the fact that they have our money, I think this is very unfair. if they had it their own way, they would just take our money and keep it for themselves, giving us 100$ a month
Blissy | June 02, 2021 | Reply
1 vote
Ha ha, maybe you are right
willy | June 04, 2021 | Reply
0 votes
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