Hello I recently purchased and began using your fryer. It does a good job and is a good size. You have to know that you are opening yourselves up for legal action with the design. Please kindly consider my recommendations for design change: GRABBING THE LID: - the design is dangerous in that it is easy to mistake the lip for draining the oil as the lift for the lid. Of course, you find out immediately that it is not, and that it is very very hot (burn injury #1). This lip should be labeled as HOT. Whereas the actual lift for the lid should be labeled as LIFT. THE LID - the hinge is a faulty design, and half of the time when I simply try to raise the lid, it becomes unhinged, causing me to fumble to secure it while dangerously hot steam and oil are taking the opportunty to burn my fingers & hand (burn injury #2). Since you are recommending that the lid be used, I suggest you design so that the lid slide off to one side with a removable end cap, rather than have the possibility of becoming unhinged. CLEANING - it is almost impossible to clean the underside of the lid with all of the reinforcing nooks & crannies. If this structure is needed to reinforce a flimsly lid, then this supporting framework should be covered to make the underside smooth. Would make it so much easier to clean, so that customers could enjoy a sanitary experience the next time. I ask for your reply to some needed changes & my suggestions. Seriously trying to keep customers from being burned since it is so easy. Appreciate it. MR. JOSEPH HORN 37 BLACK OAK DR LANCASTER PA 17602