1 Jan, 2018 → by ClaimboUser617721
fraudulent claims process
*SOLVED
3
My car was struck by a person insured by Founders Insurance. A claim was opened and I was told to go to a repair shop authorized by the company. This repair shop did not seem reputable. I tried to tell them about the damage I was concerned about but the shop seemed intent on making excessive repairs. Without ever interviewing the driver, Founders said that they were denying my claim. After 4 weeks, I finally had a manager get involved in the process. They have provided no proof of investigation. They only left a message on my voicemail stating that their client did not hit my car, but if they did hit my car, it must have been due to my making an illegal turn. Clearly, this company is engaged in fraudulent practices. Iam forwarding my complaint to Attorney General's office for investigation.