I had paid for purple Tulips delivered to my wife on Valentines day. I paid extra for the premium arrangement. My wife received PINK Tulips arrangement smaller than your standard. The Tulips are filled with GRASS filler since their was only 12 Tulips V.s over 30 and no grass filler in the picture I purchased off of. The vase had no purple ribbon attached like the picture. The Tulips are wilting and have fungus all over them. I have tried for 2 days now to get customer service to answer the phone. I only get automated response that due to high call volume you have to wait longer to speak to someone. After reading your reviews I understand why. Teleflora may be the worst reviewed company in history. what a scam !!! I wish I would have read the reviews before ordering. I hope to get the word out and I hope everyone reads before ordering BUYER BEWAR. put this company out of business