I booked a return flight from Melbourne to Sydney for December 26th in July 2019, but due to reasons beyond my control we are unable to fly out that week and we don't know when will be the next time we can due to court orders. The court orders came in play wednesday 25th sept 2019. I have contacted jet star m spoke with 2 different ppl telling me my fares are no refundable and un creditable, which I understand BUT I am sure that you have the power to make expeditions instead of people losing out . These tickets cost me $822 which is a hell of a lot of money For me to just throw away. I'm sure that your airline can easily resell the seats and it's not like they will go broke . Maybe this is something that you need to look into instead of ripping people off. Sometimes things happen and there's not much we can do about it