I was told my FSA funds would roll over from the previous year up to $500 and that the funds would be available 30 days after the year end. Our year ended on May 31 and my over $350 of funds from the last year are unavailable now because of "reconciliation" since July 26th. I was told not only that I cannot access my funds, they cannot give me a date on which they will be available. I need the funds for a dentist. I also want money available if I should get sick. I have been hung up on by a supervisor and never called back. Today is August 15th and I still have not been contacted by my rep, Jennifer DeCastro, although she is aware of the problem. After I explained the issue in an email survey sent to me by ADP, a vice president of consumer affairs left me a voicemail blaming a vendor but never emailed me or called me back, or for that matter even left a call back number. I Tweeted @ADP and was told someone would get back to me. That was about two weeks ago. Why can I not access my own funds to use for the purpose they are intended for? This is beyond poor service. Does ADP even have the legal authority to do this?