17 Aug, 2020 → by ClaimboUser725649
False promise
1
Purchased online Shark Navigator Lift Away Pro Model NV356E vacuum on 08/05/20. Assembled according to directions. Realized another model would better serve. This vacuum was so designed that it is impossible to disconnect the Pod from the Floor Nozzle Post [the first step]. This makes it impossible to repack for return. User's recommendation: Check to make sure it can be disassembled if needed.