17 Jan, 2020 → by ClaimboUser603809
Failure to reconnect immediately medical when GNG disconnected erroneously
1
I am with GNG and paid my bill on Wednesday of this week. Unbeknownst to me and despite payment posting on GNGs website they still came out this morning and disconnected our gas. I called and called and there is nothing they can do until Tuesday! I have serious health issues, sent documentation from my doctor substantiating immediate need to reconnect, and still nothing. I am likely going to wind up in the hospital with pneumonia because I have no heat or hot water. Why are we subject to this in a large city like Atlanta? People with medical disabilities should be treated better.