We had Ashton plant 3 Leyland Cypress trees on our property. Although we were provided no instructions on their care, we began watering daily shortly after installation. Within a few weeks it was apparent they were not thriving. Several times I asked them to come out to check on them and advise me as to what they needed. They never came. I sent pictures and was told at various times that they needed more water, less water, and more water. Ultimately the trees died. I have contacted them multiple times to replace them. The only response I have received is a request for more money in order to re-plant. I replied that I expect them to replace them at no further cost . They have not responded to this or to any other attempts to contact them.