Refund request On Friday, 16 August 2019, I took my Peugeot 307cc to the ITV Station in Albox. It failed, on account of the headlights being set too high. So, I took it along to the Peugeot dealership in Albox (Automoviles Jimenez y Garcia SL) and advised them of the issue. They put it on the ramp and charged me Euros 79.86 (Inv FE-827 18/08/2019) for realignment, one bulb renewal and polishing one headlight lens. I then took it along to the ITV station on Saturday, 17 August 2019 and it failed again on the same issue! By this time, the Peugeot dealership had shut for the week-end, so I had to wait until Monday, 19 August 2019. By that time, I had been without a legally roadworthy vehicle for around 4 days through no fault of my own. On Monday, 19 August 2019, I went along to Jimenez y Garcia in Albox, and told them that the ITV had failed my car again, with the same problem on the lights, that they had attended to and charged me Euros 79.86. They re-adjusted the lights for a second time, and I picked the car up in the afternoon. They advised me not to touch the adjustment wheel on the dashboard (I assumed they had set it at zero, as each time, prior to commencement of the test, the ITV examiner had checked that the wheel was set at zero). However, the Garage had set it at '1', so I drove back to the Peugeot Dealer and told them of my concerns, reiterating that the ITV examiner would simply reset the wheel to zero, as he had done on the 2 previous occasions, - in which case the car would fail AGAIN. An appointment had already been made for the 3rd ITV test for the following morning (Tuesday 20 August 2019). Jimenez y Garcia said they would take the car to the test centre whilst I waited in Albox. Thankfully, it passed (and I am very pleased, not to say relieved). I did ask what the engineer had done to get around the problem with the ITV Inspector setting the wheel to zero, but was told they didn't know and anyway, the engineer was now at lunch. They've insisted on charging me a further Euros 54.58 (Inv No. FE-834 20/08/20190) that's around Euros 135 in all. Clearly, the second charge of Euros 54.58 was solely due to the incompetance of Jimenez y Garcia, Needless to say, I'm NOT happy with the incompetence of the Jimenez y Garcia Peugeot dealarship in Albox and won't we using them again! This car is my third Peugeot car (I also drive a Peugeot in the UK) but this experience has left me most unhappy with Peugeot's duty of care to its customer. copies of ITV Failure certs and Invoices available. Graham Hogg email: graham.[protected]@hotmail.com