20 Sep, 2021 → by ClaimboUser519688
End of contract and extra charges
I was a loyal customer for over 5 years until they disconnected the roaming plan in Asia...so the contract ended. I understood the contract end to be the finish of the service but then I got a bill for some 246RM. My wife has the phone and maybe made 1 or 2 calls (she had the phone). 246RM after all the money I have paid you over the years? Shame on you Maxis. You changed the plan but I certainly paid for it. Maxis...never again.