I was referred to catholic charity for emergency assistance with my gas bill that's been disconnected the customer service representative didn't wanna help she immediately stated there were no funds available at this time and couldn't tell me when or wherever I could return to see when finds were available to help me she totally dismissed me and was completely unconcerned I left more stressed and hopeless i'm filing a complaint because of her total lack of regard for people in need and her disrespectful attitude