14 Mar, 2017 → by ClaimboUser236674
Eagle Equipment – Horrible Customer Service
2
Eagle Equipment has some good products but once something breaks you are completely on your own. We purchased a new Tire mounting and balancing machines from Eagle and the balancing machine broke after two weeks of use. They did ship us a new circuit board for us to install after 4 weeks of phone calls. Now after two months, the new Eagle balance machine is waiting to be trucked back to wherever their headquarters is. We want a refund but I can not get anyone there to answer the damn phone. It truly seems like they are screening our calls now. I really can not imagine what their customer support people are thinking. Call me if you want to hear to whole story, it's been a wild ride dealing with Eagle. -Rosco's Garage (361) 533-4450