14 Mar, 2017 → by ClaimboUser236674
Eagle Equipment – Horrible Customer Service

2

Eagle Equipment has some good products but once something breaks you are completely on your own. We purchased a new Tire mounting and balancing machines from Eagle and the balancing machine broke after two weeks of use. They did ship us a new circuit board for us to install after 4 weeks of phone calls. Now after two months, the new Eagle balance machine is waiting to be trucked back to wherever their headquarters is. We want a refund but I can not get anyone there to answer the damn phone. It truly seems like they are screening our calls now. I really can not imagine what their customer support people are thinking. Call me if you want to hear to whole story, it's been a wild ride dealing with Eagle. -Rosco's Garage (361) 533-4450
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Eagle Equipment you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.