1 Jan, 2018 → by ClaimboUser316468
Duping customers

2

Blurb.Com is billing me for two photo books due to an error in their online order form. This error was not because I did not check my work. It was because their order form gave me an error message of failure on the next screen after I entered my credit card. This indicated to me that the order was not placed and it had failed. I resubmitted the order using my PayPal next. I now have two books coming and not one. This is FRAUD! It's easy to see that they are intentionally giving folks a failure message in order for them to place a second order.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Blurb you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.