I would really like to warn the public about this company. Our program required them to turn up at 10 am at my child's daycare, and a second staff was supposed to arrive at 10:30. At the request of the daycare this staff was requested to have their police clearance emailed to us, which the company refused. They promised though that the staff will carry it on their person as they are not allowed to email it to anyone (See picture#2 in my google review). So I had it in writing that they will bring it with them on the morning of the event. Their staff rolled into the parking lot at 10:05am and was ready to perform 30 minutes late! And then he whispers into my ear and told me that this is supposed to be a 30 minute performance (it was a 45 minute performance , see picture #1 in my google review). I and the teachers kept asking him for a police cert. but he just breezed it aside and started performing. At 10:45 I asked him to produce the police clearance or he cant continue as per ministry policy. He stomped out, and asked me to call the Company to email it. Which they did, at 10:46, something that could have been done the friday prior to avoid all this headache. They had initially refused to email it , saying that he will carry it on his person, and he didnt carry it. And then he started performing without producing it first. As many of you are aware, policies regarding the safety of our children are very strict nad they are in place for a reason and he decided to flout them. Then when he said he will change into the second person's costume, thats when I learnt the second person is not coming! Because he/she couldnt find their police check. So this company hires people to perform for little children, whose police clearances they dont have! And then he spent 30 minutes in the washroom, on and off his phone, and at 11 am he left, telling me that he was waiting for me to tell him to come out! He blamed the day care for being disorganized. His company representative on the phone told me they emailed me and called me, and the daycare a number of times, to tell me that the second person wont be coming! But they have no proof of making those phone calls or sending those emails. They said they asked me for an email to the daycare - if they are asking me for the daycare's email address, how can they have sent the daycare an email in the first place? But no, they didnt even ask me for an email to the daycare for the purpose of sending them the police record. So all these good reviews about are flukes. AND PLEASE believe the bad reviews. They make up stories to put the blame on the customers, so that they can justify their non sense. They should be shut down as they dont have staff with proper police clearances. And the lady on the phone was blaming me for being rude. Of course I will be rude when my son's birthday was been ruined and I have been embarrassed in front of his teachers! Their visiting staff started blaming the teachers for being disorganized and not picking up their phone - and thats when I asked him to get out. How could he blame the daycare and say anything against the teachers who were nothing but supportive- just to cause hurt and insult to my son's teachers. And then he lied that he has been to this daycare before and they should have just had his police clearance. PLEASE DONT HIRE THEM based on the few good reviews. THere are so many other cheaper companies out there... with good reviews. We parents really care about our children's wellbeing and the schools they visit, so when we leave a bad review, its not out of revenge, but to warn other parents of scammers and *** like these. We do it so you dont suffer like we have, because we have nothing to gain, we are not getting our refund back or anything after this. But please pay heed, please stay away, no matter what reply they write and what stories they make up. I have proof as pictures, they dont!