The customer service is terrible and untrustworthy. a day after I ordered a dress that it was out of stock and would arrive in 2 weeks. I have agreed to wait two weeks for the dress I ordered to be in stock. When I placed my order the dress was listed as in stock and I called the day before I ordered it and an employee told me the dress was in stock. I have emailed customer service several times and got no response. Each time i call someone (Nino or Ellie) tells me it will be in by the end of the week. Ellie has put me on hold several times and has either not gotten back to me or completely hung up. This has been going on for four weeks straight. My wear date has since past. Not to mention that when i placed the order the dress was not listed as back ordered. The site is untrustworthy and the people (Nino & Ellie) are very rude.