19 Dec, 2018 → by ClaimboUser784173
DO NOT PURCHASE FROM THIS LOCATION
Purchased a vehicle from here. A couple months later I refinanced with my personal bank and purchased a bumper to bumper for a cheaper price. My current bank sent the pay off to Capital One. I contacted Hendrix on August 9th to cancel the warranty and oil changes that I had purchased from them. They had me sign a couple papers and said my almost $3,000.00 check would be sent in a week via FedEx. It has been over Four MONTHS and I have call several times in the months that have past just to get an excuse but would be told they did need anything further and the check would be mailed out within the week. I contacted the BBB and Hendrix flat out lied to them stating the check would be FEDEX in the next week. That was 3 weeks ago. BBB is now back involved and I still have not received the refund. At this point I believe they should pay interested but Im not going to push it. I just want my money back. So buyer beware they are not honest and seem to keep funds that is not theirs to draw interest. HENDRIX REFUND MY MONEY NOW!!!!!