11 Jan, 2019 → by ClaimboUser128468
Deplorable service and fraudulent business practices
1
Don’t ever buy anything from this retailer. Bought a Christmas gift for my wife. She didn’t like it and never even tried it on. I returned it with the tags attached and in the exact same packaging. Received an email that my return was denied because the item was in worn or in damaged condition. When I asked for proof they sent me a picture. It sure wasn’t a picture of how I returned it. I believe this company intentionally damaged items specifically to deny returns. Exchanged emails with a service rep who has obviously been through this drill before. The quality of the merchandise is inferior and service is non existent. Wish I had taken a picture before I returned it so I could prove their fraud.