I am very disappointed to this Sales Representative named MA. ANNE GONZALES of abenson.com shop online. She called me yesterday (July 24, 2019 - 2:49pm) informing me that the delivery schedule of my order of Fujidenzo Key Lock Refrigerator is today (July 25, 2019 - after lunch/clinic hours). The Key Lock Refrigerator I ordered will be use for our Clinic Branch in Montalban. So since this girl (Anne Gonzales) informed me that the delivery is today, I instructed our nurse in Montalban Clinic to get the vaccines from our Cold Storage Warehouse and put it temporary to the Cold Box while waiting for the new refrigerator to arrive. But time has passed and my order was not yet arrive to our clinic. So around 2pm I called this number ([protected]) used by this girl Anne Gonzales, but it turns out that this Anne Gonzales is not present. So I have to talked to other Sales Representative and her name is Julie. Julie was nice and accommodating. So after the talked with Ms. Julie, I found out that the address given by this Anne Gonzales to the Delivery Driver/Personnel is not the correct delivery address. I am very disappointed not just because they didn't meet the delivery schedule and they even made a wrong address but because the trouble, flawed and additional expenses that Anne Gonzales gave to me. In the end we need to returned the vaccines we pulled out in our cold storage warehouse today and bring it again when the new key lock refrigerator arrived. She gave me trouble and double additional expenses!