We sold our 2016 Jayco Greyhawk RV in April 2019 this year because my husband suffered a stroke and is no longer able to drive. I called them April 10th to ask what I needed to do to initiate the Ext. Warrantee refund and received an email with the cancellation forms attached. I filled them out and signed them and returned them to Camping World Oklahoma City. I emailed a few days later and asked what the timeline was for a refund. I was told via email by Justin that the forms had been sent and it would be 4 to 6 weeks to receive a check. Phone calls were never returned. It is now August and Justin has transferred to a Camping World in Richmond VA. I finally called Good Sams who informed me that my call was the first contact they had received regarding the warrantee cancellation request. No they had NOT received any paperwork. Then I emailed Justin at Camping World, OKC to find out what was going on. I was told that their finance person was on vacation so it would probably be next Friday when the check would be mailed. So, we waited, and waited. Another couple of weeks went by and I called Good Sam's again and they had not received the paperwork and still had not heard from Camping World OKC. (My contact had said he had called Good Sam's - He had Not and made yet another promise the check would be mailed ‘next week' ) Good Sams asked me to send in the forms with our signatures along with copies of all the emails sent between Justin at Camping World and myself. Once they received them they would send a request for Camping World OKC to sign the forms as their signatures were required for processing. It's been two weeks since that call to Good Sams. I'm calling them Monday for a status update. Good Sams said if they can't get Camping World to sign the forms they would send a letter to Corporate CAmping World. So I'm back to waiting but I am done waiting much longer for this to be resolved and CW OKC to refund our money.