I'm just pasting the mail I sent to the Damac Customer service team and no-one from their team is even replying back. My Tenant is, as of now, not even compensated for his loss. This is not fear. "Last Sunday night, a pipe has exploded and damaged the ceiling of my apartment. As per the DAMAC maintenance responsible person, this pipe is related to the main building. Therefore, as discussed with the maintenance person, this is DAMAC RESPONSIBILITY to cover for the repair and damage. My tenant, which leave in my apartment has also items damaged following this water leak. It is NOT FEAR to repair only the ceiling. You MUST cover the tenant items that have been damaged because of this pipe explosion. Please see in the attached document an overview of the items damaged. My tenant MUST BE COMPENSATED for the items damaged from DAMAC since it is YOUR responsibility. Please ensure my tenant is also compensated for the damage of his items. If no actions are taken from your end, I will look at legal actions that are available to me. Please let me know about the next steps. Thanks.