stay away from this company !! 1. shipping times are not whay is promised 2 after noone could locate my order i requested a refund and was offered one after numerous back and forth emails.....when refund came it was 21.95 short . when i emailed once again to find out why i was charged anything for their error , i was told it was a program fee and was not refundable . stay far away from this type of retailer.....not the way to take care of new customers .....they also do business under 3 separate names ..... i wish i did more research on this company before i gave my credit card...... also the most frustrating part of dealing with this company is the run around and lack of communication in beginning ... they kept saying item was shipped when fed ex said only a label was produced .....no box was ever scanned