We work with this lady every time we bought parts. Well she has health problems and has to take off some times. We call her and told her we were going to order a transmission next week. She said it was at another yard and would ship it there when we were ready. We called back to order it and she was out sick. Another salesman said he would take care of it and there would be shipping charges. We said to just get it there and we would talk to the other lady when she got back. The next day it showed up and we had over night freight on it. We tried to get it taken care of and the company said oh well. And the other salesman took the commission from the sick lady.