Im thoroughly upset. I paid to have the cover letter done back in January, and its August now! I've been charged 24.95 for 7 months! i could have sworn that I canceled the subscription as soon as I was done using it because I don't need a life long cover letter subscription. When I called, the most they apparently could do is give me half a months worth back... 12 freaking dollars... I had 50 to my name this week and they took half of it. Not to mention the hundreds since January! He said if I have the history from the cancellation that he could help more... But history is not kept that far back. I'm actually so upset right now. This company robs money from people, and I have to history of them in my email or anything, they just sneakily take your money. NOT OKAY!