4 Aug, 2021 → by ClaimboUser694194
Completely changed cruise
*SOLVED

3

Our itinerary has completely changed from what we paid for. Even though we bought vacation protection, it looks like we can only get 75% of our money back if we cancel. Carnival is continuously changing Covid protocols rather that saying they have cancelled the original cruise so they can keep our money. So now we are booked on a cruise we didn't choose, have to prove vaccinations, have to have negative Covid test, and have to wear masks. This is NOT the cruise I paid for. I've cruised with Carnival over a dozen times in the last forty years and am now shopping for a new cruise line. Offer refunds as you should be doing!
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