I ordered favors for my 10/17/15 wedding well in advance. My credit card was charged and then I receive an email weeks later from a lady named Jan saying that the item was no longer available. I asked for a refund and was told she would send me a check. It is now over a month and still no refund! I just sent out an email explaining to this Jan person how unprofessional she is and that I would appreciate a response and most importantly my refund! Instead I receive an email failure notice! My email was successful following up on my refund back on 11/1 but now a few weeks later it won't go through! Stay away from this company! Complete rip off!!!!