Placed an order for my birthday during the 50% off sale. I waited 3 weeks was told partial order ready for pickup. Picked up someone elses order in a bag with my name on it. Received an email thanking me for picking up complete order? Tried tk call CS, email heard nothing. Finally called local store told the rest would be there later that week....waited nothing...Finally got through CS was told go to the store. When I went back they did not have my order had to call CS again. Told too bad order gone, items no longer available. Given a refund and you suck $30 credit on my insiders account. No way can I replace any of my order with that....CS is awful...told this order screw up has been happening a lot. So after a month I am told too bad sucks to be you...nice Torrid!