14 Jun, 2020 → by ClaimboUser196139
Complaint about the lady who I believe is the manager now- The tall African American gal)
Went into the Salvation Army store at 360 N. Stephanie in Henderson NV on 5/29/2020.. I've been going to Salvation Army for years and know their procedures on buying. I saw 4 outdoor chairs that I wanted to buy, so I took the tags off of each and told the cashier I wanted to purchase them. She said just hold onto the tags until you finish shopping as they won't be sold without the tags. In the meantime I see the man that works there taking the 4 chairs in the back, so I questioned him. The mgr gal comes over and says the chairs have been sold. I showed her the 4 tags I had in my hand, she said sorry.I asked her how much she sold them for since they didn't have prices on them, she did not give me an answer. I called their offices on Monday morning saying I had a bit of a complaint. The guy that answered said a lady named Dina would call me back - I never have heard from her. I have been shopping at Salvation Army long enough to know that won't even sell you a picture frame, etc. without a tag, so I can't figure out why the gal sold those 4 chairs without tags?? Also, one other thing. Salvation Army must be losing so much money because they don't label the clothes into S-M-L-Extra L anymore. People who are looking for a certain size clothing don't want to spend an hour or 2 looking through all the clothes just to find a certain size.. Please go back to labeling the size of clothes on the racks; User's recommendation: Don't go to this Salvation Army, as they don't follow their own set procedures.