20 Nov, 2018 → by ClaimboUser101832
COMPLAINT ABOUT CALL
Received 2 calls from the same lady 2 days ago. Messages left on VM. The first call was asking for my phone number to call me. REALLY?!?!? PLEASE NOTE that I had closed out my account at Equity about a month earlier. The second call said to call back (888) 382-**** regarding a Security form. Both times the lady did not leave a name. When I called back my "robot" options were: Press 1 if you have an account (I don't); Press 2 if you wish to open an account (I don't); Press 3 to contact someone by name (don't know who called) and those were my only options. IF YOU ARE CALLING ME FOR INFORMATION YOU HAD BETTER GET YOUR ACT TOGETHER AND MAKE IT EASY FOR ME TO CONTACT and don't waste my time expecting me to figure out whom to contact--not gonna happen.