DO NOT USE this company. I wished I had came to read reviews on there before using them. We hired Closet Factory to do our two master closets and cabinets in the half bath. What was suppose to take three days to complete is taking over a month. I agree with the other reviews that the service and communication to detail is awful. On what was suppose to be the last day of install, I found out that not everything was in and that it would be in shortly after the new year. This was incorrect as my closet was not completed until February 2018. So many items were missing and I was left without a closet for over a month. This project started in December 2017. I had to basically call the company almost every other day for an update and kept getting the run around on when it would get completed. The design consultant, was no help either. She was nice at the consultation but once she made the sale she will not pick up your phone or return any of your messages. I had called her because they had install the wrong type of laundry hamper and never got a return call from her, left her several messages. If I could give them a negative start I would. Even speaking to the franchise owner, it was no help because I kept getting excuses that it was because of the vendor. The workers came to the house with some missing materials and the "OWNER" came by to drop the material off but he did not bother to come inside to speak to us in person. He just drop them off, the worker went out to get them and he left. We only knew that he came after his worker told us, I was baffled that the owner gave us this kind of treatment after the *** the company has put us through.