In September I received an order and one of the shirts I received had a tear in it, so I emailed customer service and later that day it was worked out that I received a $10.00 credit and a new shirt. Today, only a month later, I went to checkout a few items and there was no credit. I reached out to customer service thinking that they could just fix the issue but no. The woman helping me just restated my problem in multiple emails back and forth and the end result was that I still didn't get my credit and she did not respond to my last two emails. Not sure what happened here, but it is not okay to give your customers credit and then take it away a month later... in hopes they would forget? Ignoring your customers is not a good way to run a business.