I've shopping on Zulily Canada for quite some time. Even though a few things I bought were either very low quality or overpriced, I was overall happy with Zulily, so I recommended Zulily to people by sharing invite and event links. Zulily promised to automatically add invite credits for qualified referrals. However, the invite credits never came automatically, and it was a hassle to get back the missing credits. And I was only successful in retrieving part of the credits - Zulily Canada stills owes me invite credits. Therefore, I think Zulily Canada's referral program is a scam. I shared invite and event links in May and June, and people joined Zulily through my links - I could see new referrals showing up on my invite list. If someone made a purchase, the user's status would change to "Placed an order. You'll earn CAD$40.00 when it ships!" When an invite's order shipped, the invite would be gone from my list. Since I've been keeping track of my invite list, I would know if any of my invites have placed orders and if their orders have shipped. So far at least five of my invites have made purchases and their orders have been shipped. However, the promised CAD$40 credits have never shown in my account automatically. Every time I had to contact customer service to get back the missing credits. But still, out of the five qualified referrals, I so far have only received credits for 4 of them. I'm still waiting for my invite credits for the referral whose orders were shipped most recently - and I've sent several emails to no avail. As for the credits that I did manage to get back, for each request, I had to send at least two emails because my request was never responded directly the first time - most of the time the first reply that I received was a standardized template asking me to call Zulily's 877 number. I totally don't understand why - as a customer, I'd expect to receive the same level of services whether I contact Zulily by phone, via email or live chat, right? Every time when I was directed to Zulily's phone service, I'd wonder if the CSR, instead of trying to solve the issue, was just trying to get rid of me by passing my request on to someone else. After a few frustrated email communication, I one time decided to contact CSR via live chat, but it didn't turn out to be any better. I was asked so many questions and given so many excuses, and I had to show some photos to prove myself to finally get back the missing credits - imagine if I were talking on the phone, how would I be able to show photos? I took part in other companies' referral programs before, and never had problem with receiving the promised rewards - everything was done automatically without the client asking. So I don't understand why Zulily cannot automatically add the promised credits, and why the CSRs that I contacted were so unwilling to help me get back the missing credits. The only explanation that I can think of is that Zulily's referral program is a total scam. Otherwise, what can explain all the hassles that a customer has to go through to get back the credits deserved? My experience with Zulily's referral program was very frustrating, disappointing, and discouraging. As a result, I've stopped sharing Zulily's event links, and I'm considering not using Zulily any more myself.