20 Sep, 2021 → by ClaimboUser854527
Z254F Zero Turn Mower
1
I bought the Z254F mower in April 2021 from Lowes. In less than 5 months, the mower has broken and is residing in my yard. Since the mower is under warranty Lowes refers you to Husqvarna. Husqvarna refers you to a local certified repair shop. Adding insult to injury, I am responsible for the cost to send the mower for repairs and return it. This is an asinine policy. You do not stand behind your product enough that you will be responsible for transportation costs? Is the transportation costs so high it has become a financial problem? Perhaps this is why you have only 2 out of 5 stars.