21 Jun, 2021 → by ClaimboUser904979
You know how to TAKE the reservation, but you don’t know how to HOLD the reservation.
2
I arrived eager to pick up my rental to be greeting by a line of over 100 people waiting for a car... and one sad (visible) Dollar employee trying to handle it all. My car was far far far from being ready and waiting on me. After standing in line for a long time, with no social distancing, semi-voluntary/peer pressure mask enforcement, and way too much exposure to Covid risk we finally had to give up.