In December I purchased a new car which has a 3 year free XM Radio subscription included. I had a subscription with my previous car, so I called to activate the new service and was advised I had to pay a Transfer Fee. I discovered during my conversation that if I cancelled the service on my old car there was no fee, so when I discussed the logic of the policy, I was advised that the fee would be reversed. I received my credit card statement, and there it was - the Transfer Fee of $ 16.94 !! I called XM Radio and the Fee was reversed "for this time only" This is a ridiculous policy, next time I will cancel my subscription to avoid the Fee, and not expect a company to do what they say they will do