I was talked into using your company by Leila Davis last January I paid more than $2, 000;00 for the premium plan. This I paid in full by March 8th, 2021 with an understanding that because I had paid in full my Book would be completed within 90 days. Since that time I was assigned to a Ms. Louise Panelo my Book What my grandma told me that has an assigned number 825130 I have asked for updates many times and was told I would be getting editing done shortly. Now I just got an Editing and it looks like it was done by a grade school student. I'm a 79yrsold black Disabled Vet and told them I didn't want delays that is why I was paying upfront. Since waiting I have discovered that your publishing company has had this and other serious problems before with complaints filed with the BBB. I am demanding my full refund immediately. If not I will be forced to file with the BBB and go public on Facebook. I have noticed that others have