Absolutely don't do business with Auction.com. I bid on a home at auction.com which they advertised as "Approved Short sale" auction and won. The reserve had been met. I signed all the papers right away and transferred 5% of Earnest money into the instructed Escrow Company along with all requirement documents. I did everything I was supposed to do within the time-frame they created which was very intent pressured and was told it should close in 30 days. The auction company told me to start the loan process as soon as I won the bid. I had demand for the execution and delivery of the Purchase Agreement. After almost 4 weeks into escrow and nothing happening. Of course, if I changed my mind at any time after the auction, I would have lost my earnest money of over >$17, 000. They lose nothing. I cashed out my 401k to get the down payment and the loan docs have all been completed. After 5 weeks, after many calls and emails to demand for Earnest Money refund; they finally refunded. My more than $17, 000 in their escrow's account for 5 weeks with so much times and hassles. My side I lost transfer fees, tax and penalty from cash-out 401K, mortgage's process expenses... BUYER BEWARE!!!