I had Harvey windows installed in my house recently in addition to a new 8 thousand dollar therma-tru door that was also stained in their manufacturing plant. I have had nothing but problems with my windows, and the lack of quality of the factory stain. I have reached out to their “field service team” with no help whatsoever. My door stain is flaking off and More than half my windows have issues from the balances right down to The windows sash’s not operating properly. They are crooks and I would never buy from them again. I would not wish this kind of heartache and rip off to my worst enemy. STAY AWAY FROM HARVEY WINDOWS AND DOORS THEY ARE POORLY MANUFACTURED AND FROM THE SOUNDS OF THINGS ITS BEEN GETTING WORSE NOT BETTER